../notes

Positioning is an argument your team has not had yet

·2 min read

Try this today. Message five people at your company separately, one line each, no context: who is our product for?

Five sticky notes at different angles, each with a different answer to who the product is for

Founder, someone in sales, a designer, someone in support, one engineer. Do not explain why you are asking.

If you get five different answers, and you probably will, resist the urge to book a messaging workshop. You do not have a copy problem. You have an unresolved argument that everyone has been politely working around.

Why it hides so well

Vague positioning is comfortable. Nobody has to lose.

Sales can chase the enterprise deal and the self-serve signup at the same time. Design can build for the power user and the beginner. Engineering can support both because nobody ever said not to. Everyone is being reasonable and the product slowly becomes a compromise nobody would have chosen deliberately.

The tell is not confusion. It is that every roadmap discussion takes longer than it should and ends in "let's do both".

The exercise

I run this in ninety minutes with whoever actually makes decisions. Four or five people, not fifteen.

  1. Everyone writes the sentence alone. "We are for [who] who need [what] because [why us]." Ten minutes, no discussion, no phones.
  2. Read them out flat. No defending, no context, just read what you wrote. This part is uncomfortable and it is where the money is.
  3. Name who we are not for. Out loud, specifically, by segment. This is the actual exercise. The rest is warm-up.
  4. Sit with the objection. Someone will say we cannot exclude them, they are 30% of revenue. Good. That is the real conversation, and you have been avoiding it for a year.
  5. Write down what changes on Monday. If nothing changes, you did a vocabulary exercise, not positioning.

What good looks like

You know it landed when the next hard call gets easier. A prospect asks for a feature that serves the segment you named as not-yours, and the answer is a fast no instead of a three week internal debate.

Positioning is not a sentence you hand to marketing. It is the thing that makes future decisions cheap. If your decisions did not get cheaper, it did not work.

One more thing

Revisit it when something real changes. New segment, new competitor, new pricing. Not quarterly, because quarterly makes it a ritual and rituals stop generating arguments, which is the only thing it is for.

I write these as I go. If something here is useful to you, book a call or email me.